Onboarding is everything. There are thousands of amazing product ideas that are never given a chance because their interface, messaging and functionality fail to match customer expectations. In this 10-week group program focused on New User Onboarding with Lindsay T., Lady Engineer® we will make your product easier to buy than your competition’s.
Video Placeholder below. Course introduction video coming soon
Did you know you have 8 to 15 seconds to connect with a new user before they jump ship? Being so close to your product, you may find it difficult to understand how new site visitors don’t “get it.”
Together, we will identify the most important issues that new users will notice, discover major usability errors preventing customers from realizing your product’s value propositions, and produce new customer acquisition and user onboarding designs that you can implement with your own development resources.
Smooth out the steps used to bring on and familiarize a new customer with your products and services, particularly those coming from paid marketing and organic traffic.
If you have an amazing onboarding experience, then you can focus on bringing as many customers as possible. But you’re facing a bevy of challenges, and a seemingly long list of competing priorities ahead of your next important launch or release. .
If you have a product in the marketplace, your conversion rate should be exciting to track, but instead, it’s frustrating. Users are jumping ship too quickly, which isn’t helping you meet marketing, sales, and customer needs. Plus, you only have so many paid marketing dollars to spend, and any leaks in your funnel is money down the drain.
It is totally normal if you feel you are so close to that hockey-stick growth but are struggling to understand why users are not sticking around. Acquiring new users is a daunting, never-ending challenge. Yet, if having the design, product, and marketing skills is important to you, this is an area you can succeed in.
The expertise to assemble your user acquisition and retention strategies is easy for you to learn. You just need Lindsay to break it down for you.
*A la carte 1-on-1 consulting, coaching & product/UX work available at a discount to all participants
The easiest way to figure out if this is for you is to schedule a call with me, Lindsay, and talk it over together. On the phone, I will ask you some questions, I’ll let you know if I can help you, and you can ask more questions about what we can accomplish together.
